Legal
Refund and return policy
Last updated: August 26, 2026
01 Legal
30-day window
You may request a return within 30 days of delivery. Product must be unopened, unused, and in its original packaging.
02 Legal
Not returnable
- Opened or partially consumed product, for consumer safety reasons
- Product purchased from an unauthorized seller
- Final-sale and clearance items, where marked
- Product damaged by improper storage after delivery
03 Legal
Damaged, defective, or wrong item
If your order arrives damaged, defective, or incorrect, email hello@easydaysdrink.com within 7 days of delivery with photos and your order number. We replace or refund it at no cost to you, including return shipping.
04 Legal
How to start a return
Email hello@easydaysdrink.com with your order number and reason. We issue a return authorization and instructions. Returns sent without authorization may not be processed.
05 Legal
Return shipping
For non-defective returns, the customer pays return shipping and the original shipping charge is non-refundable. Keep your tracking number; we are not responsible for returns lost in transit.
06 Legal
Refund processing
Once we receive and inspect the return, we issue a refund to the original payment method within 5 business days. Your bank or card issuer may take an additional 5 to 10 business days to post it. Refunds are processed through Shopify.
07 Legal
Subscriptions
Cancel before the renewal charge to avoid it. Once a subscription order has shipped it is subject to this same return policy.
08 Legal
Lost or stolen packages
If tracking shows delivered but you did not receive the package, contact us within 7 days. We will file a carrier claim and work with you on a resolution.
09 Legal
Refused or undeliverable shipments
Packages refused at delivery or returned as undeliverable are refunded less shipping and any carrier return fees.
10 Legal
Contact
hello@easydaysdrink.com
